GDPR privacy policy

INFORMATION REGARDING THE PROTECTION OF PERSONAL DATA (for display on the web page or in the case of data collection through online forms)

According to the requirements of Law no. 677/2001 for the protection of individuals regarding the processing of personal data and the free circulation of these data, amended and supplemented and of Law no. 506/2004 regarding the processing of personal data and the protection of private life in the electronic communications sector SC Vestherm TM SRL has the obligation to manage in safe conditions and only for the specified purposes, the personal data that you provide us about you, a member of your family or another person.

The purpose of data collection is to provide information about the products and services of SC Vestherm TM SRL (advertising, marketing and publicity). You are/are not obliged to provide the data, these being necessary for information about the products and services provided by our company (advertising, marketing and publicity, supply of goods and services, communication via the Internet).

The purpose of GDPR

GDPR aims to protect all European citizens when it comes to privacy and data breaches in an increasingly data-driven world. The GDPR applies to the processing of personal data by those who control and process data in the European Union, regardless of whether the processing takes place in the EU or not.

The regulations will also apply to the processing of personal data of data subjects in the European Union by a controller or a processor that is not established in the EU, if the activities are related to: offering goods or services to European citizens, and the monitoring of behavior is carried out in EU. Non-European businesses that will process data of European citizens will also need to contact a representative in the European Union.

By your refusal, you will not receive information about the products and services provided by our company (advertisement, marketing and advertising, provision of goods and services, communication via the Internet).

The recorded information is intended for use by the operator and is communicated only to the following recipients: the data subject, other natural or legal persons who process personal data on behalf of the operator, with the exception of the authorized representative (eg: lawyers, consultants, accountants, auditors), contractual partners of the operator.

According to Law no. 677/2001, you benefit from the right of access, intervention on the data, the right not to be subject to an individual decision and the right to go to court. At the same time, you have the right to object to the processing of personal data concerning you and to request the deletion of the data. To exercise these rights, you can send a written, dated and signed request to our company headquarters located in Mosnita Noua 307285, Str. Main no. 328/B to the attention of the Marketing Department, or to e-mail: info@vestherm.ro.

Privacy policy

INFORMATION NOTE REGARDING THE PROTECTION OF PERSONAL DATA

According to the requirements of Law no. 677/2001 for the protection of individuals regarding the processing of personal data and the free movement of such data, amended and supplemented and of Law no. 506/2004 regarding the processing of personal data and the protection of private life in the electronic communications sector, our website managed by SC Vestherm TM SRL, has the obligation to administer in safe conditions and only for the specified purposes, the personal data you provide us about you, a member of your family or another person. The purpose of data collection is to use them for invoicing the ordered products.

You are obliged to provide the data, which are necessary to create the invoice for the ordered products. Your refusal causes the order to be cancelled.

The registered information is intended for use by the operator for the purpose of delivering the products and is communicated only by you.

According to Law no. 677/2001, you benefit from the right of access, intervention on the data, the right not to be subject to an individual decision and the right to appeal to justice. At the same time, you have the right to object to the processing of your personal data and to request the deletion of the data. If some of the data about you is incorrect, please inform us as soon as possible. To exercise these rights, you can send a written, dated and signed request to the Complaints Department, at the e-mail address info@vestherm.ro. You also have the right to go to court.

SC Vestherm TM SRL., generically referred to in the following as Vestherm, as the author/owner/administrator of the website www.vestherm.ro respects the privacy and security of the information provided by you when you use this website, including the data with a personal character, purpose for which he created and applies this Privacy Policy. Your access/visit to this website is subject to the Terms and Conditions of Use and the Privacy Policy, implies your explicit acceptance of them and represents the entire agreement (contract) between the parties.

SC Vestherm TM SRL reserves the right to change and update at any time the content of the website www.vestherm.ro, as well as the Privacy Policy and the Terms and Conditions of Use, without any prior notification. Therefore, please visit this section periodically to check the terms and conditions you have agreed to abide by.

The presented terms and conditions are valid and apply to all websites in the domain of vestherm.ro and for which SC Vestherm TM SRL has the capacity of author/owner/administrator. All these websites (as they currently exist or will be later implemented) as well as the website www.vestherm.ro will be referred to generically, individually or collectively as Site and/or Sites in what follow.

Within this document, singular words include the plural, plural words include the singular, words denoting the masculine gender include the feminine, and words denoting the feminine gender include the masculine.

Definitions

personal data – any information related to an identified or identifiable natural person; an identifiable person is that person who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his physical, physiological, psychological, economic, cultural or social identity;

processing of personal data – any operation or set of operations performed on personal data, by automatic or non-automatic means, such as collection, registration, organization, storage, adaptation or modification, extraction, consultation, use, disclosure to third parties by transmission, dissemination or in any other way, joining or combining, blocking, deleting or destroying;

storage – keeping the collected personal data on any kind of support;

personal data record system – any organized structure of personal data, accessible according to certain criteria, regardless of whether this structure is organized in a centralized or decentralized manner or is distributed according to functional or geographical criteria;

operator – any natural or legal person, under private or public law, including public authorities, institutions and their territorial structures, which establishes the purpose and means of personal data processing;

third party – any natural or legal person, under private or public law, including public authorities, institutions and their territorial structures, other than the data subject, the operator or authorized person or the persons who, under the direct authority of the operator or authorized person, are authorized to process data;

recipient – any natural or legal person, under private or public law, including public authorities, institutions and their territorial structures, to whom data is disclosed, regardless of whether it is a third party or not; the public authorities to whom data is communicated within a special investigative competence will not be considered recipients;

anonymous data – data that, due to the origin or specific method of processing, cannot be associated with an identified or identifiable person;

“business contact” type data – data which include the name, function, business address, telephone number or e-mail address of an employee of an organization, in this capacity. “Business contact” type data does not fall into the category of personal data; statistical data – data that were obtained as a result of the processing of personal data by the operator but that cannot be used to identify a person and are used exclusively for statistical and/or information, promotion purposes.

Collection of personal data

SC Vestherm TM SRL can collect personal data from you, but only with your consent and if you provide it to us voluntarily.

The registration form presented on the website www.vestherm.ro requires information by which you can be identified or by which we can contact you, these being from the category of “business contact” data.

We use the personal data collected for the following purposes:

To ensure that the web page is relevant to your needs.

To deliver services such as newsletters, events or products you have requested or purchased.

To help us create and publish the most relevant content for you.

To ensure access to restricted access sections of the site.

To ensure that the web page is relevant to your needs.

To deliver services such as newsletters, events or products you have requested or purchased.

To help us create and publish the most relevant content for you.

To ensure access to restricted access sections of the site.

Collection of personal data on the secure.vestherm.ro website:

In addition to the above, the collection of personal data on the secure.vestherm.ro website involves:

The online payment forms presented by you when you perform an eCommerce transaction on one of the web merchants’ websites that use the ePayment solution must be completed with all the information requested and marked as mandatory, including personal data.

We use the personal data collected on the secure.vestherm.ro website for the following purposes:

invoicing the products/services ordered by you;
their delivery;
online payment;
ensuring the security of the eCommerce transaction/online payment by applying anti-fraud filters.

Personal data may be disclosed without your consent in case of litigation/disputes regarding payment fraud to the following recipients: Banks involved in online payments, International Card Organizations and Service/Product Providers, respectively according to the provisions of Law 677/2001, to the authorized institutions. By continuing the eCommerce transaction through the secure.vestherm.ro website, you express your consent to the processing of personal data in the computerized record system by SC Vestherm SRL, in its capacity as a personal data operator registered with ANSPDCP with number 1437/2007.

Use of statistical data and anonymous data

SC Vestherm TM SRL can use statistical data or anonymous data resulting from processing in its capacity as an operator for the following purposes:

carrying out analyses/reports;

providing information;

publication, promotion, offering of products/services offered by SC Vestherm SRL.

Security of collected data

SC Vestherm TM SRL uses security methods and technologies, together with policies applied to employees and work procedures, including control and audit, to protect personal data collected according to the legal provisions in force.

The collection of personal data is done using an encrypted SSL connection, using a digital certificate issued by http://www.hosttix.com, a Verisign company. The servers on which the Websites are hosted are protected from limited physical and remote access, being installed in technically appropriate premises and in terms of security. We make all reasonable, commercially justified efforts to protect your collected personal data, we analyze the new technologies in the field and, then and if necessary, we apply them in order to upgrade our security systems. Also, the hardware and software infrastructure used by the SC Vestherm TM SRL solution is periodically analyzed for security.

External Links

The sites may contain links to other websites, outside the control of SC Vestherm TM SRL, websites that we believe you will find useful. If you access these links, you will access/visit websites that may have a different privacy policy from SC Vestherm TM SRL.

Minors

SC Vestherm TM SRL does not sell products and/or services to be bought by minors. SC Vestherm TM SRL can sell or collect the value of some products/services intended for minors, but purchased by an adult. If you are a minor and access a Site, you can only do so if you are under the supervision of a parent or legal guardian.

Enforcement of this Privacy Policy

If you have questions related to the Privacy Policy or want to be informed about the personal data processed by SC Vestherm TM SRL and which concern you directly, please contact us.

Terms and conditions of use

Please also access the Terms and conditions of use section that also applies to your access/visit to the Site.

Legislation

The privacy policy is subject to the Romanian legislation. In case of litigation, an amicable solution will be tried first, within 30 working days from the registration of the complaint at SC Vestherm SRL. If an agreement cannot be reached within the previously specified term, the court from the same administrative structure as the headquarters of SC Vestherm TM SRL will be considered competent.

By continuing the eCommerce transaction through the secure.vestherm.ro website, you express your consent to the processing of personal data in the computerized record system by SC Vestherm TM SRL, in its capacity as a personal data operator registered with ANSPDCP with number 1437/2007.

POLICY FOR THE USE OF COOKIE MODULES

The information is collected when you navigate through the website (hereinafter referred to as “vestherm.ro”). This information can be used to identify your computer and browser program or any mobile devices you use to browse the Internet. The information is collected through the installation of small text files, called “Cookies” and other similar information technology techniques (referred to exhaustively in this document as “Cookies”).

The cookies installed by the website are broken down as follows:

Technical cookies: these are strictly related to browsing the Website and guarantee its normal use. Among other things, they make it possible to track your choices (choice of language or character size used), to recognize your computer or mobile device when a new connection is made and to manage a browsing session (allowing continuous connection to the area protected by the connection details throughout the duration of the browsing session). They are also used for statistical purposes to improve the service and the use of the Website by users.

Third-party technical cookies: these are Cookies installed on the Website by third parties (chosen by Vestherm). This category includes Google Analytics Cookies, which are used for statistical purposes, in an aggregated and anonymous form, to analyze the visits and navigation of the Website by users.

CONTENT SHARING THROUGH SOCIAL NETWORKS

This Website offers functions for sharing content on social networks. If the user uses these functions, the social network operator could collect information, such as the IP address used or the pages visited or register cookies.

The collection of such information is regulated by the privacy policy of the companies that offer these functions. Please consult the following links for more information on the processing of your data:

Facebook
http://www.facebook.com/about/privacy

Google and Youtube
https://policies.google.com/privacy

Twitter
https://twitter.com/privacy

How to refuse installation and/or delete Cookies

If you prefer, you can set your browser, using the specific options provided, to refuse the automatic installation of Cookies or delete all installed Cookies from your computer or mobile device.

The procedure varies depending on the browser used. The driving browsers help pages can be accessed using the links below:

Google Chrome:
https://support.google.com/accounts/topic/2373959?hl=ro&ref_topic=2373957

Mozilla Firefox:
https://support.mozilla.org/ro/products/firefox/protect-your-privacy/cookies

Internet Explorer:
http://windows.microsoft.com/ro-ro/internet-explorer/delete-manage-cookies#ie=ie-11-win-7

Safari:
https://support.apple.com/ro-ro/HT201265

Deactivating and/or deleting technical Cookies could affect the use of the Website.

Third party technical cookies

This website uses third-party technical cookies. For more information or to block these Cookies, go to the Cookies section found on third-party websites, as shown below.

Source	Cookie name	Cookie Type	Cookie policy
Google Analytics	__utma, __utmb, __utmc, __utmz	Tehnic	support.google.com/analytics/answer/6004245
Youtube	VISITOR_INFO_LIVE, use_hitbox, PREF, YSC	Tehnic	www.google.ro/intl/ro/policies/privacy/

General Regulation on the Protection of Personal Data

Introduction:
It is normal and even recommended to pay special attention to the way your personal data is collected, used and distributed.

The policy for the protection of personal data, hereinafter referred to as “Policy” was specially created to help you understand the practices and conditions under which SC Vestherm TM SRL, based in Mosnita Noua 307285, Str. Main no. 328/B, Jud. Timis collects, uses and stores your personal data, hereinafter referred to as “Data”.

In this document you will find different data that we can collect or that you can provide us when you access and / or use the “Website” https://www.vestherm.ro/.

The policy applies to Data collected from the following sources:

The website https://www.vestherm.ro/
Transmission of data through the “Contact Vestherm” section, etc.
Completing the “Offer request” form;
Completing the “Direct Contact” form.

Read the Policy carefully to clearly understand our practices regarding the processing of your data. Remember that you must agree to this policy in order to view and/or use our website.

If you do not agree with our Personal Data Protection Policy, please do not use our website.

You are responsible for ensuring that all data provided to SC Vestherm TM SRL is complete, correct and up-to-date.

1. What data do we collect?

Your email address must be provided if you wish to communicate with SC Vestherm TM SRL through the contact forms and / or to receive our offers;
Data relating to your identity, such as your name, surname, e-mail address or telephone number may be requested in the details collection forms;
Browsing data: data about how you use the websites, including: IP address, browser used, browsing time, search history, operating system used, language and pages viewed;
Data about your visits to our website, including traffic data, log files and other data or communication resources used by you when you access our websites.

How is Data collected?
The data collected and the method of their collection varies depending on the way you use the website www.vestherm.ro.SC Vestherm TM SRL. directly collects the Data you enter in the contact forms and / or communicate when you contact us by phone.
SC Vestherm TM SRL also collects your data indirectly through cookies and tracking tools (Google Analytics, Remarketing). The cookie policy, which was created specifically to help you better understand this technology and how we use it on our site.

3. Why is the Data collected?
Your personal data is collected by SC Vestherm TM SRL for:

to contact you and provide you with technical and commercial information (including contractual partners of SC Vestherm TM SRL
processing your requests (from the contact form), including for customer assistance.
to benefit from the site’s interactive features (geolocation).
for statistical purposes, to evaluate the degree of customer satisfaction in relation to the services of SC Vestherm TM SRL
of direct marketing, respectively information through messages sent by e-mail and/or SMS regarding products and services (including the new products and services of SC Vestherm TM SRL.), promotions, contests, raffles or any other marketing actions carried out by SC Vestherm TM SRL and its partners and administration of the customer database (consumers, only to the extent that the person concerned has expressed his express and unequivocal consent to the processing of e-mail and/or telephone for this purpose).

Your data may also be collected through cookies and trackers, with your consent when necessary, to:

Improving your experience on the website https://www.vestherm.ro/ by:

Allowing our site to recognize the terminal used, thus saving the provision of the same information several times for the same activity,
Analysis of traffic and data transmitted by and on the site, to count the number of users, for its improvement, as well as to ensure that it responds to your requests in a timely manner. Your refusal to provide some data could lead to the unavailability of certain services.

Who processes the Data?
Your personal data is processed by the following categories of personnel within SC Vestherm TM SRL.:

The administrators of the website www.vestherm.ro
The persons appointed to take over the requests sent by you on the contact forms. Links to third-party web pages.

The website https://www.vestherm.ro may contain links to various websites, platforms and social networks managed on third-party equipment, by persons and organizations over which SC Vestherm TM SRL has no control.

As such, under no circumstances can we be held responsible for the way your data is stored or used on third party servers. We recommend that you read the applicable privacy policy for each third-party website you access through our site to understand how your data will be used.

How long is your Personal Data stored?
SC Vestherm TM SRL stores your data only for the period necessary for the purposes explained in point 3.

The data storage and retention period varies depending on the nature and purpose for which they were collected, and at the same time there are certain legal obligations that provide for their retention period.

Data collected through cookies / trackers will be stored for up to six (6) months for cookies that measure our audience and up to thirteen (13) months for others.

After the periods mentioned above, your data will be anonymized and will be kept only for statistical purposes, access to which will be controlled.

How is your Data protected?
Your data is stored on secure servers protected by firewalls and antivirus software.

All technical and organizational measures have been implemented to protect the confidentiality, availability and integrity of your data against any unauthorized access or use, use, modification, unauthorized disclosure or accidental loss.

Considering the characteristics of the online environment, we cannot guarantee the optimal security of the data transmitted via the Internet, but we assure you that we do everything possible to protect the data, but unfortunately we cannot guarantee the absolute security of the information sent to our website, these being realized at your own risk.

What are your rights?
According to the provisions of the Regulation 679/2016 of the European Parliament and of the Council of the 27^th of April 2016 regarding the protection of natural persons with regard to the processing of personal data and regarding the free movement of such data and the repeal of Directive 95/46/EC, SC Vestherm TM SRL has the obligation to manage the personal data you provide us in a safe manner and only for the specified purposes.

At the same time, according to this RGPD you have the following rights:

the right to request information about how personal data will be used
the right to have access to the personal data collected
the right to rectify the personal data collected
the right to delete the collected personal data
the right to restrict access to personal data collected
the right to portability of personal data to another operator
the right of opposition
the right not to be subject to an individual and profiling decision the right to go to court in case of violation of the rights guaranteed by the Law 679/2016.

What does Consent mean?
After completing the data in the contact form in the specific section, by ticking the field regarding the understanding of the terms and conditions, you declare and accept unconditionally that your personal data will be included in the database of the website www.vestherm.ro and you give your express consent and unequivocal that all these personal data are stored, used and processed for the purposes provided above in point 3.
What did you learn by reading this Policy?
By reading the Policy, you are aware of the fact that you are guaranteed the rights provided by law, namely the right to information, the right to access data, the right to rectification, the right to deletion, the right to restriction, the right to portability, the right to oppose, the right to not to be subject to an individual and profiling decision and the right to address you to justice in case of violation of the rights guaranteed by the Regulation 679/2016 for the protection of individuals regarding the processing of personal data and the free circulation of such data.
Who should you contact to have access to your personal data collected by SC Vestherm TM SRL?
Based on a written request to the email address protection.date@icbc-data.rova, you can exercise any of the rights highlighted by Regulation 679/2016 for the protection of individuals with regard to the processing of personal data and the free circulation of these data.
What is the response time for your requests?
The response time for your request is between 30 and 90 days, depending on the requests received.
What happens if your personal data has been compromised?
If your personal data has been compromised, the Person specified in point 10, has the obligation to inform you within a maximum of 72 hours, in order to decide what the subsequent actions will be.
Can your personal data be sent to Justice?
Your personal information can also be provided to the General Prosecutor’s Office, the Police, the courts and other competent bodies of the state, based on and within the limits of the legal provisions and as a result of expressly formulated requests.

If you want to see your personal data that we hold, please send an email to info@vestherm.ro. Your request will be processed within 30 days.

Contact SC Vestherm SRL

Address: Mosnita Noua 307285, 328/B Principala street, Timis
Telephone: 0749 066 001
Telephone: 0356 408 656
E-mail: info@vestherm.ro
Work program: Monday – Friday / 8 AM – 16 PM

Last update: the 10^th of January 2023

Cookie	Duration	Description
cookielawinfo-checbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

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